After your order is dispatched, we’ll email you a tracking number. Enter it on the 17TRACK app to see real-time shipping progress and delivery updates.

Orders are processed immediately and can’t be modified or cancelled once placed. Please ensure all details, including shipping address, contact information, and selected items, are correct at checkout, as we are unable to make changes after an order is submitted.

We are unable to offer refunds, returns, or exchanges, except in the unlikely event that a product arrives damaged or defective. All sales are final. Please note, Glow Essentials Beauty Co reserves the right to refuse all returns, reshipments, and refunds. Nothing in this policy limits any statutory rights you may have under applicable consumer protection laws in your country. If your order arrives damaged or defective, please visit contact us (/contact-us)or email support@glowessentialsbeauty.co (mailto:support@glowessentialsbeauty.co)within 5 days of delivery. To help us resolve this quickly, please include photos of the issue along with your order confirmation details. ✨

Unfortunately, we're unable to process exchanges at this time.

Please double-check your shipping address before completing your order. Glow Essentials is not responsible for orders sent to an incorrect address provided by the customer.

Oh no! If your items arrive damaged, please contact us via contact us (/contact-us)page or email us at s(mailto:atsupport@glowessentialsbeauty.co)upport@glowessentialsbeauty.co (mailto:support@glowessentialsbeauty.co)within 5 days of delivery. Be sure to include your order number and clear photos or videos of the damage. We’ll review your case and help you find the best solution.

If a delivery is refused, we are unable to issue a refund. All sales are final and refused deliveries do not qualify for a return or refund under our refunds & returns policy.(https://www.glowessentialsbeauty.co/refunds-and-returns-policy)