Can't find what you're looking for? Reach us via our contact form or email support@glowessentialsbeauty.co

Once your order has been inspected and shipped, we'll send you a shipping confirmation email with your tracking link.Simply open the email and click the tracking link to view your order's latest status. If you can't find the email, please check your spam or junk folder.Please note: It takes 1-3 business days for our team to process your order before tracking link is sent via email used to place an order.

Orders are processed immediately and can’t be modified or cancelled once placed. Please ensure all details, including shipping address, contact information, and selected items, are correct at checkout, as we are unable to make changes after an order is submitted.

Please double-check your shipping address before completing your order. Glow Essentials Beauty Co is not responsible for orders sent to an incorrect address provided by the customer.

Don't worry, we've got you! While we strive for perfection with every order, our fulfillment team occasionally hits a snag. If your delivery isn't what you ordered, reach out via our contact us page or email support@glowessentialsbeauty.co within 90 days of purchase with your name, order number, and a photo or video of the item received. Once we verify the mix-up, we'll fast-track your replacement or refund, on us! 💖

If a delivery is refused, we are unable to issue a refund. All sales are final and refused deliveries do not qualify for a return or refund under our refunds & returns policy.

Oh no! If your items arrive damaged, please reach us via contact us page or email us at support@glowessentialsbeauty.co within 30 days of delivery. Be sure to include your order number and clear photos or videos of the damage. We’ll review your case and help you find the best solution.