Orders are processed immediately and can’t be modified or cancelled once placed.

Please ensure all details, including shipping address, contact information, and selected items, are correct at checkout, as we are unable to make changes after an order is submitted.

Once your order is shipped, you will receive a tracking number via email. You can use this number on our website's 'Track Order' page to see the current status of your shipment.

For hygiene and safety reasons, all cosmetic products are final sale and cannot be returned or exchanged.

If you have any concerns about your order or received a damaged product, please contact us at support@glowessentialsbeauty.co and we’ll be happy to assist you.

Please double-check your shipping address before completing your order. Glow Essentials is not responsible for orders sent to an incorrect address provided by the customer.

Oh no! If your items arrive damaged, please email us at support@glowessentialsbeauty.co within 7 days of delivery. Be sure to include your order number and clear photos of the damage. We’ll review your case and help you find the best solution.