Privacy Policy

Last updated: 30 June 2026

This Privacy Policy describes how glowessentialsbeauty.co (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

You can contact us anytime via email at support@glowessentialsbeauty.co

1. Personal Information We Collect

a) Information You Provide Directly

Name, email address, phone number
Billing and shipping address
Payment information (processed securely; we do not store card details)
Account login information (if you create one)
Messages or inquiries sent to us

This information is collected directly from you, typically when you place an order, create an account, sign up for marketing, or contact our support team, and is used to fulfill your order, process payment, arrange shipping, provide invoices and order confirmations, and respond to your enquiries.

b) Automatically Collected Information

When you browse our site, we collect:

IP address, browser type, device information
Pages viewed, time spent, clicks, and referring/exit pages

This is collected automatically via cookies, log files, and similar tracking technologies (see Section 3), so we can load the Site correctly for you and analyze Site usage to improve your experience.

2. How We Use Your Personal Information

We use your personal information to:

Process and fulfill your orders
Communicate regarding purchases or customer support
Improve and personalize your shopping experience
Detect and prevent fraud
Comply with legal obligations
Send marketing communications, where permitted

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enable essential website functions (e.g., cart, checkout)
Understand how visitors use our Site
Deliver targeted advertising and promotions

For full details on how we use cookies, the types we collect, and how to manage your preferences, please read our Cookie Policy.

You can control or disable cookies through your browser settings. However, some parts of the Site may not function properly without them.

We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies help remember your actions and preferences (such as login and region selection) so you don't have to re-enter this information each time you browse from one page to another, and they help us understand how visitors use our Site.

Where required by law, we honor Global Privacy Control (GPC) signals as a valid opt-out of the sale or sharing of your personal information.

4. Sharing of Personal Information

We may share data with:

Fulfillment and delivery partners (order processing and shipping)
Payment processors (e.g., Stripe)
Email marketing platforms (e.g., Omnisend, for order updates and marketing communications you've opted into)
Other service providers (hosting, analytics, customer support)
Legal authorities, if required

These parties are only permitted to use your information for the services we authorize.

5. Behavioural Advertising and Analytics

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example, we may use analytics tools (such as Google Analytics) to help us understand how customers use our Site, and advertising platforms to show you relevant ads on other websites. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through:

Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of many of these services at once via the Digital Advertising Alliance's opt-out portal: https://optout.aboutads.info/, or opt out of Google Analytics specifically here: https://tools.google.com/dlpage/gaoptout.

We do not sell your personal information as defined by the California Consumer Privacy Act (CCPA).

6. International Data Transfers

Your information may be transferred or processed in:

Australia
New Zealand
United States
United Kingdom
Canada

We take steps to ensure compliance with:

Australian Privacy Act 1988
New Zealand Privacy Act 2020 and applicable New Zealand privacy principles
Relevant U.S. federal and state privacy laws
United Kingdom data protection laws, including the UK GDPR
Applicable Canadian federal and provincial privacy laws

7. Data Retention

We retain personal information only for as long as necessary to provide our services and meet legal obligations, after which we securely delete or anonymize it.

8. Your Rights

Australia (Privacy Act 1988) You may access, correct, or withdraw consent for your personal information, and opt out of marketing.

New Zealand (Privacy Act 2020) You may access and request correction of your personal information, and raise concerns or complaints about how it is handled. In some cases, you may also request deletion or withdraw consent where applicable.

United States (varies by state) California (CCPA/CPRA) rights include access, deletion, correction, opt-out of sale or sharing, and non-discrimination. Other states provide similar rights.

United Kingdom (UK GDPR) You may access, correct, delete, restrict processing, or withdraw consent for your personal data.

Canada (PIPEDA) You may access and correct your personal information and withdraw consent where applicable.

To exercise any of these rights, contact us at support@glowessentialsbeauty.co. We may need to verify your identity before actioning a request.

9. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online system can be guaranteed 100% secure, and you provide your information at your own risk.

10. Third-Party Links

Our Site may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

11. Lodging a Complaint

If you believe your privacy rights have been breached or mishandled, please contact us first at support@glowessentialsbeauty.co. We will investigate and respond promptly.

If you are not satisfied with our response, you may contact your relevant privacy authority:

Australia Office of the Australian Information Commissioner (OAIC) https://www.oaic.gov.au | 1300 363 992

New Zealand Office of the Privacy Commissioner (OPC) https://www.privacy.org.nz | 0800 803 909

United States Your state Attorney General's Office. Examples:

United Kingdom Information Commissioner's Office (ICO) https://ico.org.uk

Canada Office of the Privacy Commissioner of Canada (OPC) https://www.priv.gc.ca

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

For any privacy related questions, please contact:

📧 support@glowessentialsbeauty.co