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Privacy Policy

Last updated: 16 December 2025

Who We Are

Glow Essentials is an Australian-based online store providing beauty and self-care products to customers in Australia and the United States delivered through reliable third-party suppliers.

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You can contact us anytime via email at support@glowessentialsbeauty.co

1. Personal Information We Collect

When you visit or make a purchase through our Site, we collect the following types of information:

a) 

Information You Provide Directly

  • Name, email address, phone number

  • Billing and shipping address

  • Payment information (processed securely; we do not store card details)

  • Account login information (if you create one)

  • Messages or inquiries sent to us

b) 

Automatically Collected Information

When you browse our site, we collect:

  • IP address, browser type, device information

  • Pages viewed, time spent, clicks, and referring/exit pages

This is collected via cookies (see Section 3).

2. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate regarding purchases or customer support

  • Improve and personalize your shopping experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send marketing communications, where permitted

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

 

  • Enable essential website functions (e.g., cart, checkout).

  • Understand how visitors use our Site.

  • Deliver targeted advertising and promotions.

You can control or disable cookies through your browser settings. However, some parts of the Site may not function properly without them.

4. Sharing of Personal Information

We may share data with:

  • Suppliers & Fulfillment Partners (order processing, delivery)

  • Payment processors (e.g., Stripe, Wix Payments)

  • Service providers (hosting, analytics, customer support)

  • Legal authorities if required

These parties are only permitted to use your information for the services we authorize.

5. International Data Transfers

Your information may be transferred or processed in:

  • Australia

  • United States

We take steps to ensure compliance with:

  • Australian Privacy Principles

  • Relevant U.S. federal and state privacy laws

6. Data Retention

We retain your personal information only for as long as necessary to:

 

  • Provide you with our products and services;

  • Comply with legal, tax, and accounting obligations; and

  • Resolve disputes and enforce our agreements.

 

When personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Australia (Privacy Act 1988)

You may:

  • Access the personal information we hold about you

  • Request corrections

  • Withdraw consent where applicable

  • Opt out of marketing communications

United States (varies by state)

California (CCPA/CPRA) rights include:

  • Know what personal information is collected

  • Access or delete personal information

  • Opt out of sale/sharing

  • Request correction

  • Non-discrimination

Other states (VA, CO, CT, UT) provide similar rights.​

8. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no online system can be guaranteed 100% secure, and you provide your information at your own risk.

9. Third-Party Links

Our Site may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

10. Lodging a Complaint

If you believe your privacy rights have been breached or mishandled, please contact us first at support@glowessentialsbeauty.co.

We will investigate and respond promptly.

 

If you are not satisfied with our response, you may contact your relevant privacy authority:

Australia

Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au
Phone: 1300 363 992

United States

Your state Attorney General’s Office
Examples:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

For any privacy-related questions, please contact:

📧 support@glowessentialsbeauty.co

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