Thank you for shopping with Glow Essentials Beauty Co (“we”, “us”, “our”). This Shipping Policy explains how we process, ship, and deliver orders placed through our website https://www.glowessentialsbeauty.co.

​

1. Order Processing

All orders are processed within 3–5 business days after payment confirmation. To bring you the latest in LED and beauty tech at competitive prices, we ship directly from our specialized international fulfillment centers.

 

Once your order is processed, you will receive a shipping confirmation email containing your tracking information.

 

Please note: Processing times may be slightly longer during promotional periods, public holidays, or high-demand seasons.

​

2. Shipping Origin and Fulfilment

Glow Essentials Beauty Co partners with trusted global manufacturers and personally test every product before selling. This allows us to offer a wide range of high-quality items while ensuring fast and reliable delivery. All orders are carefully packed and shipped directly to your delivery address.​

​

3. Shipping Destinations

We are shipping to the following countries below

 

• Australia 🇦🇺

• United States 🇺🇸

• United Kingdom 🇬🇧

• Canada 🇨🇦

​

We are continuously expanding our service areas — please check back for updates.

​​

4. Estimated Shipping and Delivery Times

Delivery times vary by location and typically take 6–17 business days, which includes our 3–5 day order processing period. Every order includes comprehensive tracking from our global hubs directly to your doorstep. Real-time delivery dates are available on every product page; simply change the country or location to refresh the estimate for your specific destination.

​

Delivery Time (3-5 days processing included)​

Australia : 7 - 14 days

United States : 8 - 15 days

United Kingdom : 6 - 12 days

Canada : 11 - 17 days

​

​​​​​​​​​​​​​​​​​​​​​​​​​​​5. Shipping Costs

We offer free shipping on all orders! Items are shipped from our international fulfilment centre to Australia, The US, UK and Canada

​

6. Tracking Your Order

Your experience is our priority. Once your orders have been carefully inspected, tested, and hand-packed by our quality control team, you will receive a shipping confirmation email containing your unique tracking number.

​

• Official Tracking: Monitor your delivery directly via our Track My Order page for the most accurate, real-time updates.

• Live Mobile Alerts: For total convenience, we highly recommend using the 17Track Package Tracker app. This ensures you receive instant notifications the moment your package reaches a new milestone.

​

Note on Processing: Please allow 3–5 business days for our team to complete our final quality assurance checks before your order is dispatched. Once it leaves our hub, your tracking link will sync with the carrier system and begin showing live updates.

​

7. Customs, Duties, and Taxes

All applicable customs fees, taxes, and duties are included in the final price of your order.

We cover all shipping and importation costs to ensure a seamless delivery experience. The price you see at checkout is the final price you pay, and you will not be charged any additional fees upon delivery.

 

8. Delivery Delays

Delivery times are estimates only and may be affected by factors beyond our control, including but not limited to:

• Customs clearance procedures

• Postal or courier service disruptions

• Severe weather or natural disasters

• Public holidays (including Lunar New Year)

• High seasonal demand

​

We do our best to ensure timely delivery, but Glow Essentials Beauty Co cannot be held responsible for delays once your package has been shipped.

​

9. Lost, Damaged, or Wrong Item Delivered?

We want your experience to be perfect! If your package is lost in transit, arrives damaged, or isn't the correct item you ordered, please contact us within 7 days of the delivery at support@glowessentialsbeauty.co or our contact us page.

​

Our team will investigate the issue immediately and work with our global sourcing partners and couriers to resolve it for you promptly—whether that means a fresh replacement or a full refund. 

​

Please note: To ensure your glow-mail reaches you safely, please double-check your shipping details at checkout. Glow Essentials Beauty Co is not responsible for lost or misdelivered packages due to incorrect or incomplete shipping addresses provided by the customer.

​

10. Multiple Shipment

All orders are processed, inspected for quality, and securely packaged at our dedicated fulfillment center. If your order contains more than one item, it may be dispatched in multiple packages to ensure faster processing and delivery. Each package will have its own tracking information for easy monitoring.​

​

Contact Us​

If you have questions about shipping or delivery, please contact us at:

📧 support@glowessentialsbeauty.co​

​

​