Thank you for shopping with Glow Essentials (“we”, “us”, “our”). This Shipping Policy explains how we process, ship, and deliver orders placed through our website https://www.glowessentialsbeauty.co.

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1. Order Processing

All orders are processed within 3-4 business days after payment has been confirmed.

Once your order is processed, you will receive a shipping confirmation email containing your tracking information.

 

Please note: Processing times may be slightly longer during promotional periods, public holidays, or high-demand seasons.

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2. Shipping Origin and Fulfilment

Glow Essentials works with trusted international fulfillment centers and partners to source and deliver our products efficiently. This allows us to offer a wide range of high-quality items while ensuring fast and reliable delivery. All orders are carefully packed and shipped directly to your delivery address.​

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3. Shipping Destinations

We are shipping to the following countries below

 

• Australia 🇦🇺

• United States 🇺🇸

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We are continuously expanding our service areas — please check back for updates.

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4. Estimated Shipping and Delivery Times

Delivery times vary based on destination and supplier location.

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Shipping times​ (processing time not included)

Australia : 3-11 business days

United States​​​​ 5-12 business days

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Delivery time (includes 3-4 days processing and shipping)

Australia : 6-15 business days

United States​​​​ 8-16 business days

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​5. Shipping Costs

We currently offer:

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Complimentary free shipping to Australia and USA.

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6. Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number and link.

Please note that tracking information takes 3-4 business days to update after processing.

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7. Customs, Duties, and Taxes

We offer free shipping on all orders! Items are shipped from our China and US fulfilment centre to Australia, and The United States

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Delivery times may vary depending on your location and usually take 6–14 business days, including processing.

All orders include tracking, so you can follow your package from our warehouse to your doorstep.

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8. Delivery Delays

Delivery may be delayed by factors outside our control, such as:

 

• Customs processing

• Local postal or courier delays

• Natural disasters or weather events

• Public holidays

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We do our best to ensure timely delivery, but Glow Essentials cannot be held responsible for delays once your package has been shipped.

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9. Lost or Damaged Package

If your package is lost or arrives damaged, please contact us within 7 days of delivery at support@glowessentialsbeauty.co.

 

We will investigate the issue and work with our suppliers and couriers to resolve it promptly.

Glow Essentials is not responsible for lost packages due to incorrect shipping addresses provided at checkout.

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10. Multiple Shipment

All orders are processed, inspected for quality, and securely packaged at our dedicated fulfillment center. If your order contains more than one item, it may be dispatched in multiple packages to ensure faster processing and delivery. Each package will have its own tracking information for easy monitoring.​

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Contact Us​

If you have questions about shipping or delivery, please contact us at:

📧 support@glowessentialsbeauty.co​

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