Thank you for shopping with Glow Essentials Beauty Co (“we”, “us”, “our”). This Shipping Policy explains how we process, ship, and deliver orders placed through our website https://www.glowessentialsbeauty.co.

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1. Order Processing

All orders are processed within 3-4 business days after payment has been confirmed.

Once your order is processed, you will receive a shipping confirmation email containing your tracking information.

 

Please note: Processing times may be slightly longer during promotional periods, public holidays, or high-demand seasons.

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2. Shipping Origin and Fulfilment

Glow Essentials Beauty Co works with trusted international fulfillment centers and partners to source and deliver our products efficiently. This allows us to offer a wide range of high-quality items while ensuring fast and reliable delivery. All orders are carefully packed and shipped directly to your delivery address.​

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3. Shipping Destinations

We are shipping to the following countries below

 

• Australia 🇦🇺

• United States 🇺🇸

• United Kingdom 🇬🇧

• Canada 🇨🇦

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We are continuously expanding our service areas — please check back for updates.

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4. Estimated Shipping and Delivery Times

Delivery times vary by location and typically take 6–16 business days, including order processing.All orders come with tracking, allowing you to follow your package from our warehouse to your doorstep.​

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Delivery Time (3-4 days processing included)​

Australia : 7 - 13 days

United States : 8 - 14 days

United Kingdom : 6 - 11 days

Canada : 11 - 16 days

 

For real-time delivery and shipment updates, we recommend using the 17Track Package Tracker app.

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​​​​​​​​​​​​​​​​​​​​​​​​​​​5. Shipping Costs

We offer free shipping on all orders! Items are shipped from our international fulfilment centre to Australia, The US, UK and Canada

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6. Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number and link.

Please note that tracking information takes 3-4 business days to update after processing.

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7. Customs, Duties, and Taxes

All applicable customs fees, taxes, and duties are included in the final price of your order.

We cover all shipping and importation costs to ensure a seamless delivery experience. The price you see at checkout is the final price you pay, and you will not be charged any additional fees upon delivery.

 

8. Delivery Delays

Delivery times are estimates only and may be affected by factors beyond our control, including but not limited to:

• Customs clearance procedures

• Postal or courier service disruptions

• Severe weather or natural disasters

• Public holidays (including Lunar New Year)

• High seasonal demand

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We do our best to ensure timely delivery, but Glow Essentials Beauty Co cannot be held responsible for delays once your package has been shipped.

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9. Lost or Damaged Package

If your package is lost or arrives damaged, please contact us within 5 days of delivery at support@glowessentialsbeauty.co.

 

We will investigate the issue and work with our suppliers and couriers to resolve it promptly.

Glow Essentials is not responsible for lost packages due to incorrect shipping addresses provided at checkout.

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10. Multiple Shipment

All orders are processed, inspected for quality, and securely packaged at our dedicated fulfillment center. If your order contains more than one item, it may be dispatched in multiple packages to ensure faster processing and delivery. Each package will have its own tracking information for easy monitoring.​

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Contact Us​

If you have questions about shipping or delivery, please contact us at:

📧 support@glowessentialsbeauty.co​

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